Privacy Policy

Privacy Policy 

We are Diabetes UK, which is the operating name of the British Diabetic Association. The British Diabetic Association is registered as a charity with the Charity Commission in England and Wales (215199), and in Scotland (SC039136). It is also registered as a company limited by guarantee in England and Wales (00339181). We operate out of a number of offices across the UK, and our central office is in London. Where we use the term ‘us’ or ‘we’ in this policy, we refer to the British Diabetic Association (operating as Diabetes UK and Diabetes Scotland) and Diabetes UK Services Limited. The British Diabetic Association is registered with the Information Commissioner’s Office as a Data Controller. Registration Number Z9021553.  

We understand the highly confidential nature of the employment search process and strive to provide a safe, confidential and secure system so that you feel comfortable storing your information with us. Our policies are designed to give you the control you need to ensure complete confidentiality. 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it. 

Information we may collect from you 

"We generally collect information contained in your CV such as name, address, home phone number, work phone number, mobile phone number(s), facsimile numbers, email addresses and general contact information to facilitate us to be able to readily communicate with you. We also collect additional personal information such as career objectives and restrictions, as well as your CV and skills (your “information”). This “information” will be used to create your “profile”. We collect and may disclose statistical information gathered as a whole (e.g. total number of applicants and applicant origin) for internal reporting purposes and to improve the experience we offer to our global job seekers. However, we never disclose information that identifies any individual for such purposes. We do not knowingly solicit information from children and we do not knowingly market our services to children. If you opt to provide Date of Birth, Marital Status, Gender, Nationality, Health, Disability and Ethnicity Information, this information is gathered for diversity monitoring and reporting only and will not be used in the recruitment and selection process. 

For some roles we need to ask you whether you have any unspent criminal convictions and for roles which involve working with children or vulnerable adults, we may need to perform a Disclosure and Barring Services check (DBS). If we need to do a DBS check we will ask you to declare further information about relevant convictions and your suitability for working with children and vulnerable adults. This information is solely used to assess your suitability for the role you have applied for.“

IP addresses and cookies 

We use your IP address to help track where you came from and what services you are using, to help us administer our web site and to improve our services. We and some of our associates and 3rd party organisations that support us to deliver the services you are using, also use “cookies” to track your use of the site, and to ensure that you are a valid, registered user throughout your “session”. A cookie is a small file which is stored on the hard drive of your computer. They help us to improve our site and those of our associates and 3rd party organisations that support us to deliver the services you are using and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. 

Please see our detailed cookie section. 

Uses made of the information 

We gather the personal information required for you to be considered for job vacancies within Diabetes UK and to conduct research relating to our recruitment activities. Generally, the information gathered from you is used to assist you to search for Diabetes UK job vacancies, apply for Diabetes UK job vacancies and to be processed for each job application you submit. As such, it may require us to release your personal information with your consent to our hiring managers and administrators.  

By registering with my career, you agree that your information may be shared with Diabetes UK hiring managers and administrators for the purpose of supporting you to find suitable Diabetes UK job vacancies, applying for job vacancies, supporting our research relating to our recruitment activities and processing you for each job application you submit. 

We may also use, disclose and communicate your personal information for compliance with any legal obligation to which we may be subject. 

Diabetes UK uses all reasonable means to ensure that third party sources use your personal information only for the purposes for which it was provided and in adherence to this Privacy Policy. However, we are not responsible for any improper use of your personal information that is beyond our reasonable control. 

We do not disclose your information to anyone except as described above, including personal information, CV information, email addresses, information about your visits to the site, etc. 

Third party links 

Our site may, from time to time, contain links to other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 

Where we store your personal data 

Your personal information is stored on a secure server hosted by an approved contractor. The server resides in The United Kingdom. Some companies that provide services to Diabetes UK run their operations outside of the European Economic Area (EEA). We take steps to ensure that they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to the transfer, storing or processing of the data at a location outside the EEA.  

For how long will we keep your data? 

We will keep your “profile” for four years, and any specific job application for a period of six months.  

How is your personal information secured and protected? 

We will take all reasonable organisational and technical security measures to prevent unauthorised access to any personal data you provide to us. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

Access to information 

You have the right to access information held about you, to request correction or deletion of your data. You can exercise this right by contacting us using the Contact details below.  

If you are dissatisfied with our treatment of your personal data, you can complain to the Information Commissioner’s Office at https://ico.org.uk/concerns/.  

Changes to our privacy policy 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 

Contact us 

You can contact us by sending an email to helpline@diabetes.org.uk or by calling 0345 123 2399 Monday to Friday 9am to 6pm. 

*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages. Calls may be recorded for quality and training purposes.